# BoldFlow Labs > 24/7 TRAI-Compliant Multilingual AI Phone Assistants & Voice Agents for Indian Businesses BoldFlow Labs (https://www.boldflowlabs.com) is an AI telephony automation agency based in Kerala, India, specializing in low-latency (<180ms) multilingual conversational AI voice receptionists and outbound callback systems. We eliminate missed revenue leaks for Indian high-growth enterprises by responding to inquiries in seconds in native Indian languages. ## Core Services & Solutions ### 1. 24/7 AI Phone Receptionists - Answers inbound calls in under 10 seconds 24/7/365. - Native fluency in Hindi, Tamil, Kannada, Telugu, Marathi, Gujarati, Bengali, Hinglish, and Indian English. - Pre-qualifies caller intent, collects key requirements, answers FAQs, and books meetings directly into calendars or CRMs. ### 2. Instant Outbound Lead Callbacks (Speed-to-Lead) - Triggers automated phone callbacks within 60 seconds of a portal lead submission (99acres, MagicBricks, Meta Ads, Google Ads, website forms). - Delivers up to 7x higher lead conversion compared to delayed manual callbacks. ### 3. E-Commerce COD Confirmation & RTO Reduction - Calls shoppers within minutes of Cash-on-Delivery (COD) checkout to confirm shipping address and intent to pay. - Reduces Return-to-Origin (RTO) courier losses by up to 35% for Indian D2C brands. ### 4. Policy Renewal & Lapse Prevention Voice Agents - Conducts automated reminder calls to policyholders 30 days and 7 days prior to policy lapse. - Books advisor callbacks for policy modifications, protecting annual renewal commissions. ## Indian Telephony & Regulatory Compliance - Telephony Infrastructure: Voice Link, Vobiz, Exotel, and Plivo SIP trunks with native +91 virtual numbers. - Regulatory Adherence: Fully compliant with Telecom Regulatory Authority of India (TRAI) directives and National Do Not Call (NDNC/DND) registry filtering. - Latency Benchmark: Sub-180ms audio roundtrip with streaming speech synthesis for natural conversational interruption and human pacing. ## Software & CRM Integrations - CRMs: LeadSquared, Zoho CRM, Salesforce, HubSpot, Google Calendar, Excel / Google Sheets. - Messaging: WhatsApp Business API (instant dispatch of brochures, address pins, booking confirmations). - E-Commerce: Shopify, WooCommerce, Shiprocket, ClickPost. ## Transparent Pricing Tiers 1. Starter Plan — ₹9,999 / month - 1,000 call minutes included (~33 mins/day) - Inbound call reception - 1 regional Indian language or English - Standard CRM webhook sync - 99.5% uptime SLA 2. Growth Plan — ₹19,999 / month (Most Popular) - 3,000 call minutes included (~100 mins/day) - Inbound reception + outbound lead callbacks - English + 1 regional Indian language - Instant WhatsApp confirmation automation - LeadSquared / Zoho 2-way CRM sync - Priority SLA support 3. Enterprise Plan — Custom Pricing - High-volume scalable minutes - All 8+ supported regional Indian languages - Custom SIP trunking & dedicated telephony carrier routes - Custom on-premise or ERP integrations - Dedicated voice solutions architect ## Key Pages & Documentation - Homepage: https://www.boldflowlabs.com/ - Services & Telephony: https://www.boldflowlabs.com/services - Vertical Use Cases: https://www.boldflowlabs.com/use-cases - Real Estate Voice Agent: https://www.boldflowlabs.com/real-estate-ai-agent - D2C E-Commerce Voice Agent: https://www.boldflowlabs.com/d2c-ai-agent - Insurance Voice Agent: https://www.boldflowlabs.com/insurance-ai-agent - Pricing Plans: https://www.boldflowlabs.com/pricing - Technical Case Studies: https://www.boldflowlabs.com/work - 4-Step Deployment Roadmap: https://www.boldflowlabs.com/what-to-expect - Engineering Blog: https://www.boldflowlabs.com/blog - About & Team: https://www.boldflowlabs.com/about - Book a Strategy Call / Free Pilot: https://www.boldflowlabs.com/contact ## Founder & Entity Information - Founder & Principal AI Architect: Godson Saji - LinkedIn: https://www.linkedin.com/in/godson-saji - Company LinkedIn: https://www.linkedin.com/company/boldflowlabs - Email: hello@boldflowlabs.com - Phone: +91 94471 78166 - Headquarters: Kerala, India